Delivery Schedule and Carrier
Items from our catalog will be shipped by UPS ground service according to the following schedule, counting from the day the order is processed:
- 1-2 days: Incense, Chrism, altar linens and vessels.
- 8-10 weeks: All dalmatics, sets.
- 10-12 weeks: Most concelebration and plain stoles, plain chasubles, Nazareth, Cloisters and Canterbury chasuble sets, Worcester Knit concelebration albs, altar linens and vessels. Normally 10-12 week delivery for designed vestments, custom designs and altar vesture.
- 11-12 weeks: Chasubles.
Shipping is by UPS, regular surface routing. UPS requires a street address and cannot deliver to a post office box.
See Shipping Charges.
Shipping Charges
| Value of Order | Weight (lbs) | USA | Other North America | Rest of the World |
|---|---|---|---|---|
| $51 - $100 | 1-2 | $13 | $16 | $25 |
| $101 - $400 | 3-4 | $18 | $38 | $55 |
| $401 - $800 | 4-7 | $22 | $42 | $60 |
| $800 and over | 5-12 | $27 | $52 | $72 |
How to Read our Invoices
Prepayments and Invoice payments will appear on your invoice together with the date and payment means (CK...check; MC...MasterCard; etc.). After your products are shipped to you, normally on the weekend, we will process an invoice. This invoice will apply your exisiting prepayment, thus lowering your balance accordingly for the items which were shipped to you. If your prepayments exceed the cost of the goods shipped to you, you will have a credit balance and this will be noted on your invoice. Thereafter as goods are shipped to you, a new invoice will be generated. Any remaining credit balance will be used up first, and when this is exceeded, a balance due will begin to appear.
Please keep all the invoices you receive from us, for this paper trail will help explain the state of your account.
Other Important Policies
There are times when our suppliers discontinue fabric lines. This is something we do not have control over. The Holy Rood Guild reserves the right to make substitutions for fabrics or materials when necessary.
Prices are subject to change without notice.
